Integrity policy

Who we are

YAG Sweden
Köpmansgatan 23
302 42 Halmstad
info@yagsweden.se
Our website address is: www.yagsweden.se and www.yagsweden.com

Which personal information we collect and why we collect them

Orders and WooCommerce

We collect information about you during the checkout process in our store. When placing your order you enter your e-mail address, shipping- and invoice address and telephone number. In conjunction with placing your order you accept that we collect and keep your information to use in our business so that we can fulfill our agreement towards you. You have the right according to GDP to know what information we have registered about you. If it is wrong or irrelevant you can ask for it to be corrected or removed. Contact us if that is the case.

While you use our website we will track:

  • Products you have shown: we use this to, for example, show you products you have recently shown
  • Location information IP-address and browser type: we use this for purposes like tax calculation and shipping fee calculation
  • Shipping address: we ask you to enter shipping address so that we can calculate your shipping fee before you order and of course to send you your order!

We also use cookies to keep track on the content in your cart while you use our website.

When you order from us, we ask you to enter information that includes your name, billing address, shipping address, email address, telephone number, credit card information/other payment information and optional account information like username and password. We use this information for purposes like:

  • Send you information about your account and your order
  • Answer your questions, including repurchases and complaints
  • Process payments and prevent fraud
  • Configure your account for our website and store
  • Fulfill legal requirements like tax calculation
  • Improve our campaigns
  • Send you marketing emails, if you choose to receive them

If you create an account we will store your name, address, email address and telephone number, which will be used in the checkout for future orders.

In general we only store information about you as long as they are needed for the purposes that we collect and use them, and as long as we are legally bound to save them. For example we will store order information as long as required for tax- and accounting purposes. This includes your name, email address, billing and shipping address.

We also store comments and reviews , if you leave these.

Members of our team has access to the information you give us. For example, both administrators and store owners have access to:

  • Order information like What was bought, when it was bought and where it’s being sent, as well as
  • customer information like your name, email address, billing and shipping address.

Our team has access to this information to fulfill orders, process payments and offer support.

Comments

When visitors leave comments on the website we collects the information shown in the comment form as well as the visitors ip-adress and user agent-string to use for detection of spam.

An anonymized string is created from the entered email address (also called hash-value) to be sent to the service Gravatar to verify if you are registered there. Integrity policy for the service Gravatar can be found at https://automattic.com/privacy/. When your comment has been approved your profile picture will be shown together with your comment.

Media

If you upload pictures to the website you should avoid to upload pictures with EXIF-data that includes GPS-location. Visitors to the website can download and extract all location information from pictures on the website.

Contact form

When you contact us via our chat we collect the information you give us, including ip-address. The information is saved for a time for support purposes and is not shared with any third party or used for marketing.

Cookie-files

If you leave a comment on our website you can choose to save your name, email address and website address in cookie-files. This is for your convenience so that you won’t have to enter this information the next time you comment. These cookie-files are valid for a year.

If you visit our login-page a temporary cookie will be created to verify that your browser accepts them. This cookie contains no personal information and will be destroyed if you close your browser.

When you log in we will also create additional cookie-files to save your information and your choices for layout. Cookie-files are valid for two days and cookie-files for layout are active for a year. If you fill in “Remember me” the cookie will be stored for two weeks. If you log out from your account the cookie-files for logging in will be removed.

If you edit or publish an article an extra cookie-file will be saved in your browser. This cookie-file contains no personal information, only an article-ID for the article edited. It is valid for a day.

Embedded content from other websites

Articles from this website can contain embedded content (like videos, images, articles etc.). Embedded content from other websites act the same way as if the visitor has visited the other website.

These websites can collect information about you, use cookie-files and embed additional tracking from third parties and track your interaction with the embedded content if you have an account on the website in question.

Analysis

Our platform wordpress in general does not collect any information for analysis. We do not use any service for analysis of traffic and visitors.

Who we share your data with

As a standard WordPress does not share any personal information with anyone. If you pay via a payment gate like Klarna some information will be shared, including information that is needed to process payments, like order total and payment information.

How long do we keep your information

If you write a comment, the comment and it’s meta-data will be saved without time limit. The reason for this is that we need to be able to find and approve following comments automatically and not place them in queue for examination.

For users that register to this website we save the personal information entered in the user profile. All users can see, edit and remove their personal information at any time (with the exception of user name). The websites administrators can also see and edit this information.

Which rights do you have over your data

If you have an account, placed an order or written any comments on this website you can ask for an export-file with the personal information we have stored about you, including all information you have given us. You can also ask that we remove all personal information we have about you. This does not include any information that we are required to save for administrative, legal or security reasons.

Where we send your information

Comments from visitors may be automatically controlled to detect spam.

Additional information

How we protect your information

We constantly work to improve and maintain the security on our website, for our own sake and for our customers sake. We never share any information to unauthorized parties. Only a few employees have access to our systems containing customer information. We train our employees in data security. We have two-factor verification as a standard on all our systems.