Terms of purchase

These terms and conditions apply when you place an order via the www.yagsweden.se website and associated pages. You as the buyer enter into an agreement with YAG Sweden AB, org nr: 559517-6693, Einar Hansens Esplanad 27B, 211 75, Malmö. The terms and conditions apply to you as a consumer and who place an order via the aforementioned website and associated pages. In order to place an order on YAG Sweden's website, you must be 18 years of age or older. YAG reserves the right to refuse or change your order in individual cases. All content published on the page belongs to YAG Sweden and may not be copied or used under any circumstances without YAG Sweden's written approval.

Product

Each product is listed with a price including VAT. In the shopping cart you can see the total price including all fees, VAT, shipping and payment. Payment terms are stated in the shopping cart depending on the payment method chosen. Shipping terms are stated in the shopping cart depending on the shipping method chosen. YAG Sweden reserves the right for any image and typing errors on the website. All image information on the website should be considered illustrations. Deviations may occur between image information and the real product.

Order picking & delivery

Picking and dispatch of orders usually takes place on the same day, if the order was received before 3 pm. During periods of high order pressure, picking of orders can take up to 2 days. The delivery time within Sweden is normally 1-3 weekdays from the time your order is placed (slightly longer on holidays). Should any item be temporarily out of stock, you will receive a notification of this. If the ordered item does not arrive at YAG within 5 working days, the delivery will be divided into 2, so that you do not have to wait longer than necessary for the item(s) that were in stock. Most often, the padded letters and mailbox-adapted boxes can be used so that you receive your delivery directly to your mailbox and do not have to collect it at a delivery point. If your order is too large for letterboxing (height 2.5 cm), you will receive a notice of advance collection.

Exchanges & returns

Your right of withdrawal (the cooling-off period) applies for 14 days and only for products that are NOT cosmetic products according to the Distance Contracts Act, Chapter 2, Section 9.

Your message to us must clearly state that you are withdrawing your consent. The withdrawal period begins on the day you receive the goods or a substantial part of them. If the contract concerns a specially made good – or a good that has been given a clearly personal touch, the withdrawal period begins on the day we provide information.

When you have exercised your right of withdrawal: You are obliged to keep the goods in the same good condition as when you received them. You may not use them, but of course carefully examine them. If the goods are damaged or lost due to your negligence, you lose your right of withdrawal.

Privacy Policy

When you place your order with us, you provide your email address, delivery address and telephone number. In connection with your registration and order, you agree that we store and use your information in our operations to fulfill the agreement with you. According to the Personal Data Act, you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or removed. In this case, please contact us by email.

Secure payment

Pay in YAG Sweden's webshop with Shopify Pay and Klarna or directly with Swish and handle all your transactions safely and smoothly, without giving out sensitive information and then follow your order via your account where you can see purchase receipts and invoices. You pay securely when you use Klarna's services. Pre-payments with Visa and MasterCard use the 3D-Secure extension (Verifiedby VISA and SecureCode), which means that for connected cards you need to sign with your BankID or equivalent. To read more about Klarna's terms and conditions, click here.